If you are hearing an echo or a high-pitched noise sound when using the handsfree function with the Bluetooth car stereo, this may be a result of feedback caused by using two microphones at the same time:\none microphone built-in on the cell phone.one microphone built-in on the car stereo.\nThe two microphones will produce feedback due to the sound coming from two opposite sides.\nFollow these steps to resolve this issue:\nIMPORTANT: If model-specific information is needed to complete any of these steps, refer to the operating instructions supplied with the unit. \r\n\r\nManuals are posted on your model support page.\r\n\r\n\nNOTE: Because each of these steps represents a possible solution to this issue, check for the echo after completing each step.\nLower the volume of the system to see if there is any change.If the surrounding background noise is loud (if a window is opened or if the air conditioner is loud), try to reduce the noise (shut the car window or turn the air conditioner down).Try changing the EC\/NC mode, if applicable.Depending on the functions of your Bluetooth audio system, change the setting of the Mic Gain adjustment. This setting allows you to switch between a HI or LOW volume setting in order to obtain a suitable microphone level.\nNOTE: The microphone for the car stereo is normally located on the back of the front panel. Make sure not to cover the microphone with tape or anything else as the handsfree function may not work properly.\nIf applicable to your model, turn off the Microphone function on your cell phone.\nNOTES:\n\nFor details on cell phone operation, refer to the operating instructions for your cell phone.Depending on the cell phone, the handsfree connection may be cut off when call transfer is attempted.\nIf your cell phone does not offer the ability to turn off the built-in microphone, the call transfer or the handsfree setting, the echo or feedback may be produced on every call. 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No Sound on My Car Stereo When I Use the Handsfree Call FunctionThe phone connects as a Bluetooth audio device only instead of Handsfree and Bluetooth Audio device.There is noise, cracking sound, static or no audio through the speakers of the car stereo system.Can't connect a smartphone via Bluetooth or use a call function when connecting a iDataLink Maestro module to the car stereowindow.__PRELOADED_STATE__ = window.__PRELOADED_STATE__ ;window.__PRELOADED_STATE__.location ="pathname":"\/electronics\/support\/articles\/00009921","query":;window.__PRELOADED_STATE__.page ="type":"articleDetails","searchByType":"none","typeAlias":null,"origin":"server","hasError":false,"isLoading":false,"isLoadingPartialContent":false,"location":"pathname":"\/electronics\/support\/articles\/00009921","query":,"params":"articleFamilyId":"00009921","cookie":"","locale":"en_US";window.__PRELOADED_STATE__.articledetails ="isFetching":false,"hasError":false,"data":"articleId":"00009922","articleType":"faq","title":"There is an echo or a high-pitched noise when using the handsfree function.","body":["tier":"public","content":"If you are hearing an echo or a high-pitched noise sound when using the handsfree function with the Bluetooth car stereo, this may be a result of feedback caused by using two microphones at the same time:\none microphone built-in on the cell phone.one microphone built-in on the car stereo.\nThe two microphones will produce feedback due to the sound coming from two opposite sides.\nFollow these steps to resolve this issue:\nIMPORTANT: If model-specific information is needed to complete any of these steps, refer to the operating instructions supplied with the unit. \r\n\r\nManuals are posted on your model support page.\r\n\r\n\nNOTE: Because each of these steps represents a possible solution to this issue, check for the echo after completing each step.\nLower the volume of the system to see if there is any change.If the surrounding background noise is loud (if a window is opened or if the air conditioner is loud), try to reduce the noise (shut the car window or turn the air conditioner down).Try changing the EC\/NC mode, if applicable.Depending on the functions of your Bluetooth audio system, change the setting of the Mic Gain adjustment. This setting allows you to switch between a HI or LOW volume setting in order to obtain a suitable microphone level.\nNOTE: The microphone for the car stereo is normally located on the back of the front panel. Make sure not to cover the microphone with tape or anything else as the handsfree function may not work properly.\nIf applicable to your model, turn off the Microphone function on your cell phone.\nNOTES:\n\nFor details on cell phone operation, refer to the operating instructions for your cell phone.Depending on the cell phone, the handsfree connection may be cut off when call transfer is attempted.\nIf your cell phone does not offer the ability to turn off the built-in microphone, the call transfer or the handsfree setting, the echo or feedback may be produced on every call. 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